Welcome to FreshKitchen Meals! By placing an order or using our platform, you agree to be bound by these terms. Please read them carefully.
1Service Overview
FreshKitchen Meals is a meal prep service that offers pre-portioned, ready-to-eat meals delivered across Singapore. Our meals are designed to support healthy lifestyles and include dietary options such as balanced, low-carb, and vegetarian plans.
2Meal Plans & Ordering
Ordering Deadlines
Orders must be placed and paid for by Friday 12 PM. This allows us to prepare your meals with the freshest ingredients.
Menu Selection
Menu options are available weekly. You may select your meals based on your plan, or opt for our chef-curated selection.
Subscription Plans
Subscription plans auto-renew unless you pause, cancel, or make changes before the next billing cycle.
3Delivery Policy
- Delivery Area: We deliver to most locations across mainland Singapore. We do not deliver to offshore islands or restricted zones.
- Delivery Window: Deliveries are made within your selected daily time slot. You will receive a notification once your order is dispatched.
- Failed Deliveries: If no one is available, meals may be left at your door. We are not responsible for lost or spoiled meals after delivery.
4. Storage & Consumption
Our meals are delivered chilled and must be refrigerated immediately upon receipt. Please follow the "Eat by" date and reheating instructions on the packaging for optimal food safety.
5. Payment & Billing
Prices are in SGD and include GST. Once payment is confirmed, orders are considered final and non-refundable.
6. Changes & Cancellations
Changes (pause, cancel, reschedule) must be made by Thursday 9 PM. We reserve the right to reject changes past this time.
8. Allergies & Nutrition
While we take care to avoid cross-contamination, our meals are prepared in a shared kitchen that handles common allergens (dairy, nuts, eggs, soy, gluten, and shellfish). Nutritional information provided is based on estimates.
Intellectual Property
All content including images, text, and recipes is the property of Salad Stop Pte. Ltd. and may not be reproduced without permission.
Governing Law
These terms are governed by the laws of the Republic of Singapore. Disputes shall be subject to the exclusive jurisdiction of the Singapore courts.
Last updated: 31/07/2025
Questions? Reach out at contact@freshkitchenmeals.sg