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Privacy Policy

Effective Date: 01-Aug-2025

1Introduction

1.1. FreshKitchen Meals recognizes the importance of safeguarding the personal data of our customers and complies with the Singapore Personal Data Protection Act (PDPA) 2012.

1.2. This Privacy Policy sets out how FreshKitchen Meals collects, uses, discloses, and protects your personal data when you use our website and services.

2Personal Data We Collect

We may collect and process the following types of personal data:

  • Full Name
  • Email address and Phone number
  • Delivery address
  • Purchase and subscription history
  • Website usage data (Cookies/Analytics)
  • IP address and device information

Note: Payment information is processed securely via Stripe; we do not store your credit card details on our servers.

3Purpose of Collection

We collect your data for the following purposes:

  • To process and deliver your meal orders
  • To manage subscriptions and recurring billing via Stripe
  • To communicate regarding your orders and customer support
  • To personalize your shopping experience and analyze user behavior
  • To comply with legal and regulatory requirements in Singapore

4Data Security

We implement reasonable technical and organizational measures to protect your data, including secure socket layer (SSL) encryption. Stripe handles all payment data with the highest PCI-DSS security standards.

5Access and Correction

You have the right to request access to your personal data or ask for corrections if it is inaccurate. Your request will typically be addressed within thirty (30) business days.

Contact Information

Data Protection Officer (DPO)

FreshKitchen Meals Singapore

Email: dpo@freshkitchenmeals.sg

General Support

Email: contact@freshkitchenmeals.sg

1900 86 66 59